Gaya APA
Mengukur Kinerja Pelayanan dan Kepuasan Konsumen = Service Performance and Customer Satisfaction Measurement. (2015).
Bandung:
Pustaka Reka Cipta.
Gaya Chicago
Mengukur Kinerja Pelayanan dan Kepuasan Konsumen = Service Performance and Customer Satisfaction Measurement.
Cet. 4.
Bandung:
Pustaka Reka Cipta,
2015.
.
Gaya MLA
Mengukur Kinerja Pelayanan dan Kepuasan Konsumen = Service Performance and Customer Satisfaction Measurement.
Cet. 4.
Bandung:
Pustaka Reka Cipta,
2015.
.
Gaya Turabian
Mengukur Kinerja Pelayanan dan Kepuasan Konsumen = Service Performance and Customer Satisfaction Measurement.
Bandung:
Pustaka Reka Cipta,
2015.
.