Gaya APA

Making Customers Matter. (2010). United States of America: Harvard Business Press.

Gaya Chicago

Making Customers Matter. . United States of America: Harvard Business Press, 2010. .

Gaya MLA

Making Customers Matter. . United States of America: Harvard Business Press, 2010. .

Gaya Turabian

Making Customers Matter. United States of America: Harvard Business Press, 2010. .