Gaya APA
Making Customers Matter: The Lesson Learned Series. (2010).
Boston:
Harvard Business Press.
Gaya Chicago
Making Customers Matter: The Lesson Learned Series.
Cet.1.
Boston:
Harvard Business Press,
2010.
.
Gaya MLA
Making Customers Matter: The Lesson Learned Series.
Cet.1.
Boston:
Harvard Business Press,
2010.
.
Gaya Turabian
Making Customers Matter: The Lesson Learned Series.
Boston:
Harvard Business Press,
2010.
.