Gaya APA
Dasar-dasar Total Quality Management. (1996).
Yogyakarta:
Andi.
Gaya Chicago
Dasar-dasar Total Quality Management.
Ed.1, Cet.1.
Yogyakarta:
Andi,
1996.
.
Gaya MLA
Dasar-dasar Total Quality Management.
Ed.1, Cet.1.
Yogyakarta:
Andi,
1996.
.
Gaya Turabian
Dasar-dasar Total Quality Management.
Yogyakarta:
Andi,
1996.
.