Gaya APA

Customer Ralationship Management. (2004). : Elsevier Butter Worth Henemann.

Gaya Chicago

Customer Ralationship Management. . : Elsevier Butter Worth Henemann, 2004. .

Gaya MLA

Customer Ralationship Management. . : Elsevier Butter Worth Henemann, 2004. .

Gaya Turabian

Customer Ralationship Management. : Elsevier Butter Worth Henemann, 2004. .